You can make changes to the CMTPL insurance policy yourself in your personal cabinet on our website or you can apply to any division of NEO INSURANCE CORP S.A., regardless of where the policy was issued.

With a comprehensive car insurance policy, you will be able to repair your car or receive compensation in case of damage or loss. At the same time, you can choose additional options (extension of civil liability limits, accident insurance, emergency commissioner services, tow truck services, taxi services, etc.).

You need to call the road safety management to establish the fact of the accident. Do not move the car until they arrive, switch on the emergency warning lights and put up an emergency stop sign. If there are casualties, call the ambulance service.

It's a mistake to think that you won't need medical attention during your trip. Holidays abroad may be associated with unfortunate circumstances that may lead to an insured event. A travel insurance policy covers the following risks: medical transport and expenses, transport costs and repatriation. Additionally, you can insure your trip, luggage and civil liability.

The Service Centre is a specialised company that organises medical care for tourists around the clock. It acts on behalf of the insurer. Contacts of the service centre can be found in the insurance policy. You should contact them in case of an insured event. Afterwards, you should act in accordance with the instructions from the service centre.

Our policies are Schengen compliant and are valid for entry into Schengen countries. But it's worth remembering that some Schengen countries have individual requirements for travel insurance policies. For example, according to the requirements for entry into Austria, the policy must provide COVID-19 coverage for a minimum of 30,000 EUR, and be sure to get a letter of guarantee from the insurance company that the policy is valid and the insurance company is fully liable under the policy. When taking out a policy to the Czech Republic, enclose a cheque for payment, they also accept a letter of guarantee from the insurance company instead of a cheque. If you are going to Poland, it is better to take out a paper policy at the company's offices. The Consul of the Polish Embassy does not accept electronic policies.

Yes, but the policy becomes effective three days after it is issued.

The price of a travel insurance policy depends on many factors:

• The age of the traveler;
• The number of days insured;
• Territory of insurance;
• Sum insured;
• Risk content of the contract.

When you apply for a policy on our website, the policy price is calculated automatically by the online calculator after filling in the form.